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Cleaning Cassette Pads

If the pad in a cassette becomes dirty or covered with paper dust, multiple sheets of paper may be ejected at once. Clean cassette pads as follows.

What you will need: cotton swab

  1. Pull out the cassette and remove the paper.

  2. Use a moistened cotton swab to wipe away any dirt or debris on the pad (A).

    Important

    • After cleaning, allow the pad to dry completely.

  3. Reload the paper and insert the cassette.

    Note

    • If a message appears after you insert the cassette, press the OK button.

If the problem is not resolved, contact the service center.